Store Policies

1. General Overview

Welcome to Bad Apple. By accessing or purchasing from our website, you agree to be bound by the following terms and conditions. These policies apply to all users of the site, including customers, browsers, and contributors.

2. No Refund Policy

All sales are final.

We do not offer refunds, returns, or exchanges under any circumstances. Please ensure that all order details (size, quantity, shipping address, etc.) are correct before completing your purchase. If there is an issue with your order (such as receiving the wrong item), please contact us and we will review the situation.

3. Shipping Policy

  • Orders are processed and shipped within 1–3 weeks.
  • Shipping times may vary depending on demand, product availability, or external factors.
  • Once your order has been shipped, Bad Apple is not responsible for delays caused by the shipping carrier.

Please double-check your shipping information at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

4. Customer Support & Contact

For any questions, concerns, or special requests, feel free to reach out:

  • Email: badapplecth@gmail.com
  • Instagram DMs: @badapplecth

We aim to respond as quickly as possible, typically within 24–72 hours.

5. Privacy & Data Protection

Your privacy is important to us.

  • All personal information (name, email, address, payment details) is securely handled and protected.
  • We do not sell, trade, or share your personal information with third parties.
  • Your data is used strictly for order processing, fulfillment, and communication purposes.

6. Order Accuracy

It is the customer’s responsibility to ensure all order details are correct at checkout. Bad Apple is not responsible for:

  • Incorrect sizes selected
  • Wrong shipping addresses entered
  • Duplicate or mistaken orders

7. Changes to Policies

Bad Apple reserves the right to update or modify these policies at any time without prior notice. It is your responsibility to review this page periodically.

8. Agreement

By purchasing from Bad Apple, you acknowledge that you have read, understood, and agreed to these Terms of Service and Store Policies. In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/be3ed8-2/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/be3ed8-2/privacy_policy).